Orbi can operate in two different modes, and picking the wrong one is a common source of confusion — especially double NAT issues and missing features. Here's the difference in plain terms.
Router mode (the default)
In router mode, your Orbi acts as the primary device managing your network — assigning IP addresses, handling your wifi name and password, and providing features like parental controls, guest networks, and port forwarding. This is the right choice when your Orbi is the only router on your network, typically connected directly to a modem.
Access point (AP) mode
In AP mode, Orbi steps back from managing the network and instead simply extends wifi coverage from another device — usually an ISP-provided gateway that's already acting as the router. This is the right choice if you want to keep using your ISP's router for its own reasons (like a bundled phone or TV service tied to it) while using Orbi purely to fix wifi dead zones.
Feature differences between the two modes
| Feature | Router mode | AP mode |
|---|---|---|
| Parental controls | Available | Usually unavailable |
| Guest network | Available | Depends on primary router |
| Port forwarding | Available | Managed by primary router |
| Double NAT risk | Only if used behind another router | Eliminated |
How to switch modes
- Open the Orbi app or log in via browser.
- Go to advanced network settings.
- Find the router mode / AP mode toggle.
- Select your preferred mode and confirm — the unit will reboot to apply it.
Frequently asked questions
Which mode should I use if I only have one router in my home?
Router mode — this is the standard setup for a standalone Orbi system connected directly to a modem.
Does AP mode fix double NAT?
Yes — switching to AP mode is one of two common ways to resolve double NAT, the other being enabling bridge mode on your ISP's gateway instead.