Privacy policy
Last updated: July 23, 2026
orbi.help ("we," "us," "our") publishes free, independent guides about NETGEAR Orbi mesh systems. This policy explains what information we collect when you visit, and how it's used.
Information we collect
We aim to collect as little as possible. Depending on how you use the site, we may collect:
- Usage data: pages visited, time on page, general location (country/city level), device and browser type, and referring site — typically gathered through analytics tools.
- Information you provide directly: if you use our contact form or email us, we collect whatever you include (such as your email address and message content).
- Cookies and similar technologies: small files used to remember basic preferences and measure aggregate site usage. See the Cookies section below.
We do not require account creation or login to read any guide on this site.
How we use information
- To operate, maintain, and improve the site and its content
- To understand which guides are helpful, so we can prioritize what to write next
- To respond to messages sent through our contact form
- To detect and prevent abuse, spam, or security issues
We do not sell your personal information.
Cookies
We may use cookies for basic analytics and, if the site carries advertising, to support ad delivery and measurement. You can disable cookies through your browser settings; doing so may affect some site functionality but will not prevent you from reading guides.
Advertising and affiliate links
Some pages on this site may contain affiliate links or display advertising, which may involve third-party services (such as ad networks) that use their own cookies or tracking technologies. See our Affiliate Disclosure for details. These third parties operate under their own privacy policies, which we don't control.
Third-party services
We may use third-party tools for analytics, hosting, email, and (if applicable) advertising. These providers may process data on our behalf according to their own privacy and security practices.
Data retention
We retain contact form submissions and correspondence only as long as needed to respond to your inquiry or as required by law. Aggregated, non-identifying analytics data may be retained longer for site improvement purposes.
Your choices
Depending on your location, you may have rights to access, correct, or request deletion of personal information we hold about you, and to object to certain processing. To make such a request, contact us using the details on our Contact page.
Children's privacy
This site is not directed at children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the updated policy.
Contact us
Questions about this policy can be sent through our Contact page.